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Total Economic Impact of Google Apps, 2012

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Total Economic Impact of <strong>Google Apps</strong> 2012

Author: Forrester

Year: 2012

Excerpt: In November 2012, Google commissioned Forrester Consulting to re-examine the total economic impact and expected return on investment (ROI) enterprises may realize by adopting Google Apps after having managed a traditional on premise messaging and collaboration environment. Google Apps is a cloud-based messaging, collaboration and storage platform, which includes mail, calendaring, text and video chat as well as web-based collaborative documents, spreadsheets, presentations and slides. The purpose of this study is to revisit a TEI case study completed for Google Apps in 2010 to adjust for any difference in financial impact over the past two years. This document should provide readers with a framework and analysis to evaluate the potential financial impact of switching from legacy email and productivity solutions to Google Apps.

Summary of major findings:

  • Risk-adjusted ROI of 329%.
  • Net Present Value (NPV) of $10.1 million.
  • Payback (break-even) period of 1.4 months.
  • End user productivity gains were 3 times larger than IT cost savings.

Download the whitepaper for more details.

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